FAQ's
Have questions about pool tables, cues, accessories, or billiard table service?
Find answers to the questions our customers ask most often. If you need more help, our team is happy to assist.
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What are your business hours?
Monday- Friday: 9:30am-6pm
Saturday: 10am-5pm
Closed Sundays
Phone Number: 303-233-2557
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Do you repair Cues?
Yes! We repair cue tips for most cues. Prices can range based on which tip you pick but commonly around $50-$60 depending on if your cue is a wood or carbon shaft.
We do not repair furrels
See the services page for more information and breakdown of pricing.
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Can you work on my table?
Yes, we work on most tables but not all tables. So in order to give you the best estimate we can email us at uspooltables@ gmail.com all the details of what you are looking to be done.
This may include:
Location
Type and size of table?
Photos of table?
How many sets of stairs?
If it's 3 piece slate?
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What cue tips do you have?
We offer a variety of cue tip brands including Kamui, Navigator, Tiger Everest, Elkmaster, & Triangle.
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What services can you provide for my table?
We offer many pool table services including:
- Recovers
- Dismantles
- Setup
- Leveling
- Moves
(See Services page for more details.)
We do not buy used pool tables.
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What is slate? Why does it matter?
Slate is a naturally occurring fine-grained metamorphic rock composed of clay or volcanic ash. In high-quality pool tables, a solid slab of stone is precision-diamond-honed into a perfectly flat bed directly beneath the felt.
Why it makes a difference?:
100% Perfectly Flat Play Surface: Ensures a true ball roll based from to microinch-precision.
Warp and Moisture Proof: Wood and composite beds absorb ambient humidity, causing them to swell, sag, or warp over time.
Built for a Lifetime: A solid slate bed never breaks down under normal use. While felt, cushions, and pockets may need refreshing over the decades, a slate playfield retains its structural integrity indefinitely.
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What is the difference between 1-piece and 3-piece slate tables?
A 1-piece slate bed is a single, solid slab of stone that spans the entire play surface.
No Seams to Fill: Since it's a single slab, there are no joints or seams between pieces.
Extremely Heavy & Rigid: Moving a 1-piece slate table requires substantial manpower, as a single slab can weigh anywhere from 400 to over 600 pounds on its own.
Challenging to Level: If your floor is unlevel or sags over time, leveling a single slab across its entire surface can be difficult without flexing or stressing the frame.
A 3-piece slate bed consists of three separate slabs of slate that are individually diamond-honed to match. During professional installation, these slabs are assembled on the frame, leveled independently at multiple points, and the seams are filled and sealed (usually with wax or resin) to create one seamless, continuous playfield.
Micro-Adjustable Precision: Because each of the three pieces can be leveled independently using shims, installer professionals can achieve a level of flat precision that is virtually impossible with a single slab.
Easier & Safer Transport: Transporting one massive piece of heavy stone can easily crack the frame or the slate itself. Three individual pieces distribute the weight, making maneuvering down stairs, around tight corners, or through doorways much safer.
Tournament Approved: Practically all professional tournaments and high-end residential tables use 3-piece slate because of its unmatched precision leveling.
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Where are you located?
